router
Why Current Routers Are Substandard
Right now, there’s no perfect choice for consumers who are looking for a new router. Either the router won’t provide enough coverage, will have some issues maintaining a connection, or will have poor QoS (Quality of Service). Despite the fact that the majority of routers ship with most of their features intact, firmware updates are released so infrequently that any small bug can take months to resolve. This is a huge concern because within the next few years, the router may become the single most important component of the home computing experience.
Virtually all home networking routers are currently manufactured by a relatively small group of companies, all of whom purchase their chipsets from companies like Broadcom, Qualcomm Atheros, Quantenna, Celeno, and a few others. The most notable manufacturers in the consumer space are Netgear, ASUS, Linksys (now part of Belkin), Belkin, D-Link, Apple, TRENDnet, and Amped Wireless.
These companies’ latest products include ‘triple band’ AC routers that deliver 802.11ac in two 5 GHz bands and 802.11n in the 2.4 GHz band, usually with six antennas, such as the Netgear Nighthawk X6 and ASUS RT-AC3200. The routers also supposedly have bandwidth capabilities of up to 3.2 Gbps, despite the fact that the Ethernet port connecting the modem to the router is only capable of 1 Gbps.
Companies within the router industry label routers with terms such as AC1300, AC1900, AC2350 and AC3200, each of which indicate how many Mbps of bandwidth these routers are theoretically capable of providing. This means an AC3200 router would be 600 Mbps for the 2.4 GHz band, combined with two 5 GHz bands, each with 1300 Mbps of theoretical bandwidth. Together, those numbers combine to be 3.2 Gbps, even though realistically users can never see numbers like that, since no device can connect to all three bands simultaneously. Plus, when talking about connecting to the internet, the limitation will be based on the speed a person’s ISP provides, rather than the router’s bandwidth capabilities.
The need to have some level of overkill in terms of wireless performance makes sense when considering that signals weaken as devices are placed further away from the router, ensuring reasonable speeds even as some percentage of bandwidth is lost. However, many people buy these routers under the impression that they will be receiving a full 3.2 Gbps, and not something more like 300 Mbps or 181 Mbps.
Consumer routers have improved over time in terms of speed capabilities, number of ports, additional connectivity, and settings customizability. Despite all of these improvements, device support has taken a turn for the worse.
Although most routers ship with a basic 1 year warranty, it has become standard practice to only provide direct technical support for the first 90 days of a router’s use. This may be due to the fact that many consumers call their router manufacturer for assistance when their ISP is having a problem because they don’t know actually know what the difference is.
Even so, when a manufacturer provides a warranty on a product, they need to provide support up until that warranty period is over, for free. Apple is the exception in this case, as they have fantastic support for all of their consumer products, including routers. Also, Apple’s quality assurance seems to have much stricter standards than other consumer networking manufacturers, which means that frequent firmware updates are not as necessary for their routers.
Many router manufacturers won’t release firmware updates for their routers for months at a time, even when there are known firmware issues. Others will release firmware updates without thoroughly testing them, which causes them to put features into their routers that make them fundamentally insecure; ASUS’s countless security vulnerabilities being an obvious example here.
ASUS is no stranger to controversy, as they were accused of submitting fraudulent certification tests to the FCC in order for their routers to pass FCC certification. More importantly, their routers delivered higher signal output levels than the FCC allows (for safety concerns), and as a result, they seemed to perform better than their competitors in many reviews.
Eventually, the FCC found ASUS guilty of providing them with fraudulent certifications, and as a result, ASUS had to pay a $240,000 fine in order to ‘resolve equipment marketing investigations.’
The consumer wireless networking industry is fairly small, and most players simply do the same thing across the board, with just some minor differences in features. What these companies really need to start focusing on is improving customer service, as well as future technologies like MU-MIMO, which Linksys has already brought to market. Improved customer service also means squashing bugs through reliable and timely firmware updates and taking consumers’ concerns seriously. As more and more everyday devices and appliances start to utilize the internet for the first time, these companies will have to improve upon their routers that are quickly becoming an even more important component in the household.
Review: Netgear ProSAFE 8-port Gigabit Click Switch (GSS108E)
A few years ago, I was hosting a LAN party at my apartment. One of my friends was setting up his stuff and asked, “How do I connect to the internet?” I told him to just plug his Xbox and computer into the gigabit switch. He responded by giving me a look like the one below, asking “what the heck is a gigabit switch?”
I thought the answer was obvious, but apparently the average consumer does not know what a gigabit switch is. I suppose the more accurate term for one would be “Gigabit Ethernet Switch”.
An Ethernet switch refers to a device with a bunch of Ethernet ports on it for devices to plug into. The Ethernet switch is then plugged into a router, which is plugged into a modem, which is connected to the internet (hopefully). Think of it as a power strip for internet.
However, a switch should not be confused with a router – a router assigns devices IP addresses and routes traffic, an Ethernet switch just allows more devices to connect to a router. The “Gigabit” part of “Gigabit Ethernet Switch” refers to the speed provided by each Ethernet port on the switch, which is one gigabit (equivalent to 1/8th of a gigabyte) of data per second.
I have a few gigabit switches I keep handy. I use one of them for my own home networking, and the rest sit in a duffle bag affectionately known as the LAN-in-a-bag, or LANbag (which contains gigabit switches, Ethernet cables, power strips, extensions cords, etc.). All my gigabit switches are unmanaged, which means they handle all traffic agnostically. An unmanaged switch is basically just a ‘dumb box’ that doesn’t know or care about the devices connected to it or the traffic passing through it.
A managed switch has all sorts of configuration options, such as a command-line interface, remote management access, a web interface portal for management, along with all sorts of other more technical features. These are typically used for medium to large scale enterprise solutions.
Netgear sent me their ProSAFE 8-port Gigabit Click Switch (GSS108E) for review, which isn’t clearly defined as a managed or unmanaged network switch. With regards to features and price, it seems to fit in with Netgear’s line of Unmanaged Plus Switches, though the line of Click Switches is technically separate from the Unmanaged Plus Switches.
This designation is a bit of a misnomer, since both the Cllick and Unmanaged Plus lines have management features, though not as many as a full-fledged managed switch would. Wikipedia defines this category as “Smart Switches”, which are is a subcategory of managed switches.
Being “Smart” means that the Gigabit Click Switch (GSS108E) can do all sorts of things unmanaged switches can’t do such as QoS (Quality of Service, which effectively allows the user to determine a hierarchy of priority for different types of traffic, like giving online gaming priority over torrenting for example), rate limiting (which is handy for all sorts of useful stuff like throttling your roommates’ internet to make sure you get all the bandwidth), and the ability to create a VLAN (virtual local area network, which is essentially a sub-LAN on an existing physical LAN).
The Click Switch line is part of Netgear’s ProSAFE collection, which is Netgear’s Business/Professional class of network devices. Because of this, a lot of features the Gigabit Click Switch (GSS108E) supports will likely only be used in a business environment, but it still has a place in the home as well for the same reason you likely drive a car with features you never knew about, let alone use – it’s nice, works well, and the extra features are something to brag about, or use if you ever get around to reading the manual.
I know those of you who don’t know or care about the technical details of networking probably just skimmed over the last two paragraphs, though I question why you’d be reading a gigabit switch review in the first place…
The “Click” in the Gigabit Click Switch (GSS108E) refers to the most visible feature of the switch – the easy mounting bracket that allows for four different mounting configurations. It can be mounted horizontally, either from the rear or from the bottom, as well as vertically, also from the rear or the bottom, for a total of four possible configurations.
Personally, I don’t have a good place to mount the switch in my apartment, and I imagine the leasing company may take issue with me screwing a gigabit switch into a wall. I could attach it to my desk, but considering I have years-old Ikea furniture I’m always on the verge of replacing, I figure it’s not worth my time or effort at the moment. If I were to mount the switch though, it’s very easy, it just requires use of the two simple screws that came with the switch.
The switch is much longer than a typical unmanaged eight port gigabit switch, but of course, it has all sorts of management features that require additional internal hardware, and since you’re expected to mount it on a wall or under a desk, the difference in size hardly matters. There’s an obvious joke to be made here, but I like to think I’m above that. (I’m not).
The Gigabit Click Switch (GSS108E) works beautifully as a plug n play unmanaged switch, requiring no initial configuration unless you want to do it.
If you do decide to customize the settings on the switch, you can either do it via access to a web portal, or you can use Netgear’s ProSafe Plus Switch Utility software, which has quite a lot of options. The guide for that can be found here if you want to spend your evening reading technical manuals.
To be perfectly honest, I have very little experience with professional-level networking, so many of the options were beyond my need or understanding. However, the ability to manage traffic over the switch is fantastic. For users that have a mediocre or poor router, the gigabit switch can make up for a lot of the router’s deficiencies (provided the user’s devices are plugged into the switch. A switch won’t help improve Wi-Fi signal or speed in the same way that a surge protector won’t improve your cell phone signal or speed, they’re not related).
The full feature list for the Netgear ProSAFE Gigabit Click Switch (GSS108E) is below:
Hardware
- 1-2-3-4 Click Mounting system allows for
- Vertical/side mount
- Vertical/rear mount
- Horizontal/side mount
- Horizontal/rear mount
- Multi-directional power cable can be routed outwards or downwards
- 2 Quick access USB charging ports for tablets or smartphones
- Rugged reenforced plastic (8-port) and metal (16-port) case
- Internal power supply eliminates the wall wart power adapter
- LED lights can be turned off for non-distracting placement next to a TV
- Silently runs without a fan
Traffic Management
- Auto Negotiation of speed and duplex modes
- 2x Flow Control
- DHCP Client
- Dynamic MAC address management
- 1Q-based or port-based VLAN
- QoS based on WRR, strict priority, or both
- Port-based and IEEE801.2p-based QoS
- QoS based on ToS (Type-of-Service)
- DSCP Support
- Rate Limiting
Multicast Efficiency
- IGMP snooping, v1, v2 and v3
- IGMP Snooping querier (16 and 24 port models only)
- Blocking of unknown multicast traffic
- Act as static multicast router port
Reliability, Performance and Troubleshooting
- Port mirroring both on ingress and egress traffic
- Jumbo frame support
- Broadcast Storm control
- Cable diagnostics
- Loop Detection
- DoS Prevention (GSS116E Only)
- Energy Efficient Ethernet (IEEE802.3az) compliant
Switch Management
- Plus Utility
- Web-based Management
- Firmware Upgrade thru Plus Utility (TFTP)
- Firmware Upgrade thru Plus Utility (TFTP)
- Configuration Upload (to Server)
- System password protection
Another huge benefit of getting a Netgear ProSAFE switch is that they all come with Netgear’s ProSAFE Lifetime Hardware Warranty, as opposed to many consumer-grade switches which come with a warranty of just one year. This will be convenient for when you one day damage your gigabit switch in an unfortunate boating accident; the lifetime warranty will have you covered. (I’m fairly certain the warranty doesn’t actually cover unfortunate boating accidents).
The full specifications for the Netgear ProSAFE Gigabit Click Switch (GSS108E) are below:
- Model Description: 8-port Gigabit Click Switch
- Gigabit Ports: 8
- USB Charging Ports: 2
- Max MAC entries: 8K
- Buffer Size: 2 Mbit
- VLAN (Number Supported): 64
- Supported Multicast Groups: 128
- Auto Denial-of-Service Prevention: No
- Port Trunking: No
- Max Number of Source Ports Allowed (Many to 1): 1
- LED Lights Off for Stealth Operation: Yes
- Internal/External Power Supply: Internal
- Max Power Consumption (Watts): 14w
- Number of Fans: 0
- Acoustic Noise Level @25C (dBA): 0
- Operating Temperature: 32° to 104°F (0° to 40°C)
- MTBF: 1,031,177 hours
- Weight (kg): 44kg
- Dimensions (WxDxH) mm: 305 x 65 x 35mm
- Case Material: Plastic
- Electromagnetic Compliance (A or B): B
As listed in the specs, the switch has eight gigabit Ethernet ports, and it also includes two USB charging ports. These are nice additions as the presence of the USB ports differentiates the Click switch from other eight port gigabit switches, even to the casual observer. Some casual observers might mistake the USB ports for something silly like Firewire or HDMI, but that’s the fault of the observer; USB ports look nothing like Firewire or HDMI.
The Netgear ProSAFE 8-port Gigabit Click Switch (GSS108E) currently retails for $69.99.
There are a couple things the average consumer may want to consider. Unmanaged consumer-grade eight port gigabit switches can be found in the approximate $25-$35 range, so for someone looking for something very basic to just extend the number of Ethernet ports available to them might find the GSS108E might be too pricey.
On the other hand, someone who has a poor to mediocre router might want the extra features included in the GSS108E, with the added benefit of the USB charging ports. In that case, the $69.99 GSS108E is a great value.
Also, power users may want a gigabit switch with the modular mounting capabilities and advanced network management options the GSS108E provides, for far less than a typical managed gigabit switch would cost.
In that same vein, businesses both large and small would likely benefit from an affordable switch which has a place in any conference room or at the hub of any set of desks.
Gigabit switches are not something I typically put a lot of thought into, but thankfully Netgear does. The Netgear ProSAFE 8-port Gigabit Click Switch (GSS108E) certainly packs more features and value than I expected in a sub-$100 gigabit switch.